Privacy Policy

Last updated: October 2025
Welcome to Alpacasso (“we”, “our”, “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase on our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, shipping/billing address, phone number, and payment details when you make a purchase.

  • Non-Personal Information: browser type, device information, IP address, and site usage data collected automatically through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your purchase or customer support requests.

  • Improve our products, website experience, and services.

  • Send marketing or promotional messages (only if you have opted in).

  • Comply with legal obligations.

3. How We Protect Your Information

We use secure server technologies (SSL encryption) and follow industry-standard practices to protect your data from unauthorized access, alteration, or disclosure.
Your payment information is processed securely through trusted third-party payment processors. We never store full credit card details on our servers.

4. Cookies

Our site uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences.
You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Sharing of Information

We do not sell, trade, or rent users’ personal information.
We may share limited data with trusted service providers (such as shipping companies or payment processors) solely for order fulfillment and business operations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent to marketing communications.

  • Request data portability or restriction of processing.

To exercise these rights, please contact us at:
📧 hxygood123666@outlook.com

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 hxygood123666@outlook.com

Thank you for trusting Alpacasso. Your privacy and security mean the world to us.