Terms of Use

Last updated: October 2025
Welcome to Alpacasso (“we,” “our,” “us”).
By accessing or using our website (www.alpacasso.com, “Site”), you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our Site.

1. General Information

These Terms govern your access to and use of our Site and services.
By visiting our Site or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms, including additional terms and policies referenced herein (such as our Privacy Policy).

If you do not agree to these Terms, please do not use our Site.

2. Eligibility

You must be at least 18 years old or have parental consent to use this Site and make purchases.

3. Products and Pricing

  • We strive to display product descriptions, prices, and availability accurately.

  • However, errors may occur, and we reserve the right to correct them without prior notice.

  • All prices are listed in the currency shown on the Site and may change without notice.

4. Orders and Payment

  • When you place an order, you agree to provide accurate, current, and complete information.

  • We reserve the right to refuse or cancel any order if we suspect fraud or unauthorized activity.

  • Payment must be made through the secure payment methods provided on our Site.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on delivery times, fees, and international shipping options.
We are not responsible for delays caused by customs, couriers, or other factors beyond our control.

6. Returns and Refunds

Our Return Policy outlines eligibility, process, and conditions for returns or exchanges.
Please review it before making a purchase.

7. Intellectual Property

All content on this Site — including text, images, graphics, logos, and product designs — is the property of Alpacasso or its content suppliers and is protected by international copyright and trademark laws.
You may not copy, reproduce, or distribute any content without our prior written consent.

8. User Conduct

You agree not to:

  • Use the Site for unlawful or fraudulent purposes.

  • Interfere with or disrupt the Site’s operation or security.

  • Upload viruses, spam, or harmful content.

  • Impersonate any person or entity.

Violation of these rules may result in suspension or termination of access to the Site.

9. Third-Party Links

Our Site may include links to third-party websites or services.
We are not responsible for the content, policies, or practices of such external sites.

10. Limitation of Liability

To the fullest extent permitted by law, Alpacasso shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Site or products.

11. Indemnification

You agree to indemnify and hold Alpacasso, its officers, employees, and affiliates harmless from any claims, damages, or expenses arising out of your violation of these Terms or your misuse of the Site.

12. Changes to These Terms

We may update or modify these Terms at any time. Changes will take effect immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to its conflict of law principles.

14. Contact Us

For questions about these Terms, please contact us at:
📧 hxygood123666@outlook.com

Thank you for visiting Alpacasso — we appreciate your trust and support.