Shipping & Delivery

We’re dedicated to delivering your favorite furniture and home essentials safely and efficiently. Please review the details below to understand how we handle shipping and delivery.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You’ll receive another notification once your order has been shipped.

  • During high-demand seasons or promotional periods, processing times may be slightly longer.

2. Shipping Options & Estimated Delivery Time

We offer worldwide shipping.

3. Shipping Fees

  • Shipping costs are calculated at checkout based on your location and order weight.

  • Free shipping may be offered for orders over a certain amount — please check current promotions on our homepage.

4. Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number and a link to monitor your shipment’s progress.
Tracking updates may take 1–3 days to appear after dispatch.

5. Customs, Duties & Taxes

International shipments may be subject to import taxes, customs duties, and fees levied by your country’s customs office.
These charges are not included in the product price or shipping fee, and are the buyer’s responsibility.

6. Lost or Delayed Packages

If your order is delayed or lost in transit, please contact us at hxygood123666@outlook.com with your order number.
We will do our best to assist in locating your package and resolving the issue.

7. Wrong Address Disclaimer

Please double-check your shipping address before completing your order.
We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

8. Damaged or Missing Items

If you receive a damaged item or if part of your order is missing, please contact us within 7 days of delivery with photos and your order details.
We’ll work quickly to resolve the issue or arrange a replacement.